Recently, the securities dealer DecodeGlobal or DecodeFX.It attracted strong attention from the detective, because the detective received a guest complaint about Decodeglobal Kehui exposure!
The investor said that its Audnzd order was inexplicably expanded due to poor points, resulting in a strong flat!Through the transaction log screenshot of the transaction provided by the investor, and the market diagram of the DecodeFX platform and other platforms, it can be seen that:
The highest point of the market was 1.08545 on the day, and the highest position of the position was 1.08790. At this time, the point difference was reached 245, which was nearly 20 times that the daily point difference was 25!And through the screenshot from Jin Shi below, we can see that at 5:45, the Audnzd offer was only 1.08495, and the data also expanded data.
This is extremely obvious data abnormality, and it is definitely not an explanatory data!And this is not the only problem encountered!
The investor said that after it was found that when the gold was rising and the locks were immediately lock, when the market was suitable for the appropriate diagram of the liquidation, he found that he could not close the position and operated it continuously, all of which were invalid.Above, all positions in the account were forcibly closed.
Investment indicates that if the position is successful, the position will unlock and make a profit above 2110.However, due to the inability to close the position, all the positions of the account were forced to close the position, with a total of 746.79USD. At the same time, the chance of the opportunity to be missed by the unable to close the position caused by the unable to close the position reached more than 300USD.
However, even more angry is that DecodeFX responded out of response to investors' feedback!
In response, DecodeFX actually said that its difference was nearly 20 times the difference, which is a normal market behavior, and its quotation is correct. At the same time, the problem of "positions cannot be closed" encountered in the investment, and it means that the server and the trading system are stable.And question whether there is a problem with the environment of investment transactions and the Internet!
And this kind of thing does not seem to be a special case. You can also find some complaints about Kehui through other channels!Among them, it is common that the situation where gold and channels have been closed are common.
And such a broker had the title of "Australian First Secondary" in the early days!IntersectionAnd it is now in Australia's DecodeCapitalPTYLTD now holding Australian ASIC MM license!
But what is interesting!Today, the official website of DecodeFX no longer mentioned that it is a securities company holding Australian licenses. Instead, he has retired to promote himself as a CFD broker of the global online foreign exchange difference contract in Vanuatu.
And this company entity named Decodeglobalimited was directly used by DecodeFX to register MT4 and MT5 trading platforms and directly used trading!Although the financial supervision of Vanuatu VFSC is offshore supervision, the regulatory ability is insufficient.But fortunately, the entity is indeed supervised by Vanuatu VFSC!
At the same time, what seemed to find out through the information disclosed by Vanuatu VFSC!
First of all, the director of the DECODEGLOBALLIMITED company is a Chinese person, named Yanzhong!The appointment date is January 2023!What's more interesting is that the company has only one shareholder and 100 % hold the company's shares!
In other words, the main body of the DecodeGlobalImted company is an extremely independent individual. Contact the official website information mentioned above to avoid its actions in Australia!
Detective has to doubt whether the DecodeFX platform used by domestic customers is a targeted platform specially established for Chinese people!Or is it a scam?The detective did not dare to make a conclusion.EssenceEssence
At the same time, it is unquestionable that DecodeFX's response to investors is obviously not satisfactory.Expanding the point difference is explained as normal market behavior, and directly denied any problems in the trading platform, without providing detailed explanations or reasonable solutions!
This not only reflects the company's serious defects in customer service, but also perfunctory and persecution of investors!Detective dealers have once again reminded traders to choose a reliable, transparent, and have good customer service records.
I would like to remind investors that investors need to be cautious, please brighten your eyes!Intersection
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